We chose this treadmill because of the high rating Consumer Reports gave it and because of the 60 inch belt. When we ordered the treadmill we were kind of disappointed that it said 3 to 5 weeks for delivery. It came in 3 weeks. My husband had to help get it off of the truck as there was only one delivery person and it does weigh about 300 pounds. Once we finally got it into the house, it took about an hour to get it put together. Nothing happened. We had power to the base but not the console. We tried to reconnect the wires, nothing. Next step was to call customer service. They were closed. I was beginning to get upset especially after reading the previous review. The next day however, we called again and they shipped us out a new console. None of this trying to get replacement parts for something that is brand new. The new console took about 5 days to come and now the treadmill works wonderfully. Customer service even called us to see if we received it and if it was working to our satisfaction. Other than a small glitch at first, we are very satisfied with this treadmill.Get more detail about Bowflex Series 7 Treadmill.
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