I haven't had this very long but so far, I have no complaints. It is definitely of 'gym quality'- very solid, sturdy, and quiet. Plenty of variety is possible with the programs. A quality chest strap heart rate monitor by Polar was included. It is heavy but assembly was really easy- no problems at all. It was useful to read the other reviews that said to open the box where you want the treadmill to be. I could have done most of the assembly myself once it was positioned so it was really a breeze with my husband helping. Shipping was prompt but I was surprised that only one delivery guy showed up to haul the thing into my house (EGL). He struggled with it quite a bit and I ended up 'helping' lift the thing over the steps on the porch (it was snowing)- not a great idea at 24 weeks pregnant but he never would have gotten it in otherwise. He also seemed irritated that I asked him to move it an extra 20 feet once inside (effortless with his dolly) into position instead of the 'threshold delivery' just inside the door. Other than his bad attitude and inadequate help, the experience was positive- shipped and arrived quickly.
I haven't tried all the features or needed to call customer service so cannot comment on those things. Get more detail about Bowflex Series 7 Treadmill.
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