The GOOD - SO FAR, it appears to be a quality piece of merchandise. It works as expected. I bought it BECAUSE of the Bowflex name.
The BAD - Not exactly packed to the level it should have been. The box was especially poor and not up to the task. Poor packing could result in damage. In this case, it did not.
The UGLY - SHIPPING. While the shipping was "free", with a carton this size, NO ONE SHOULD HAVE TO PAY ADDITIONALLY FOR "PREMIUM SHIPPING" to get help getting the package to its final destination. The shipper "allowed" me to use a handtruck to get the box from the road to my doorstep (no help provided and it's a BIG, BULKY and HEAVY unit. I had to "scrounge" two neighbors to help me to get it indoors. If shipping is included, IT SHOULD INCLUDE PREMIUM SHIPPING AS WELL. MOST SHIPPERS WOULD RATHER JUST DROP IT AT THE CURB AND RUN. THAT'S SIMPLY A SIGN OF THE TIMES (LAZY)... THEY WANT TO BE COMPENSATED FOR EVERY "ERG" OF ENERGY THEY EXPEND. THE TRUTH IS, HAD THE SHIPPER HELPED ME GET IT IN THE DOOR, I WOULD HAVE TIPPED HIM W/A $20. INSTEAD, HE WENT AWAY EMPTY HANDED BECAUSE HE WAS ONLY TOO HAPPY TO GET AWAY W/O HAVING TO DO ANYTHING BESIDES "PUSHING" IT OUT THE BACK OF THE TRUCK.
DOCUMENTATION - VEEEEEEEEEEEEEEEEERRRRRRRRRRY POOOOOOOOOOOOOOOR. MESSAGE TO BOWFLEX, NEXT TIME DO YOUR HOMEWORK AND GIVE MORE DETAILED INSTRUCTIONS AND IT WOULD BE HELPFUL TO HAVE DETAILED MAINTENANCE INSTRUCTIONS AS TO HOW AND WHERE TO APPLY THE SILICONE LUBE.
ASSEMBLY - WHILE IT WENT WELL AND TOOK LESS THAN AN HOUR (YOU REALLY DON'T NEED A 2ND PERSON), YOU'D BEST PUT THIS THING IN ITS FINAL RESTING PLACE AS YOU WILL BE UNABLE TO MOVE IT AFTER THE FACT. WHY? I'D RECOMMEND TO BOWFLEX THAT THEY "FIRE" ALL OF THE OUTSOURCED ENGINEERS WHO DESIGNED THE PRODUCTS UNDERCARRIAGE AND WHEELS SYSTEMS... NOT TO MENTION THE BEAN COUNTERS WHO AUTHORIZED THE WAY-TOO-SMALL, JUNK WHEELS FOR ROLLING THIS TREADMILL. VERY POOR DESIGN AND IMPLEMENTATION. KIND OF LIKE WHEN GM DELIVERS A NEW CAR WITH POOR HEADLIGHTS SO THAT YOU (THE CUSTOMER/CONSUMER) HAVE TO GO INTO THE AFTERMARKET FOR HID HEADLIGHTS.
All told, the basic product is fine, it's just the "execution" phase of delivering the product to market where Bowflex falls on its face. BTW... I also have a Bowflex machine. While it's quality isn't bad... the WEIDER CROSSBOW is much less expensive and is also a FAR SUPERIOR UNIT.
Get more detail about Bowflex Series 7 Treadmill.
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