When my machine arrived it was not working properly. The motor is making a very loud noise. I understand that sometimes there are problems with equipment; however, I am extremley dissappointed in Bowflex customer service. Everytime I have called there has been an minimum of a 30 minute wait to speak with someone. Once I got someone live, they agreed that the machine needed repair. They said I would be receiving a call from a repair person to fix the machine. That was over 5 days ago and I still have not been contacted. For the price of this equipment, my expectations are to receive proper working equipment and great customer service. This has been extremely inconvenient.
The machine was easy to put together and looks like it would be great if it worked, but if you receive a defective machine good luck with customer service.
Get more detail about Bowflex Series 7 Treadmill.
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