Actually, the treadmill should be 4 1/2 stars only because the fan is so useless. It's too bad it's even there taking up space.You can't adjust the direction and unless you are 6 1/2 feet tall, you'd never feel the air.I'm 5'3" and it doesn't even blow near my face. The construction of the treadmill is awesome.Very heavy duty and solid. I love it.
Shipping was a disaster.I had free shipping and the company that brought it was by far the worst company I ever dealt with. There was no delivery window. The first time they called I was out of town. It was two weeks before the projected delivery date I got from Amazon! I called back and they don't return calls.I left three messages to please call me to reschedule but they didn't call me. They called the next week in the evening and said they were coming at 8 the next morning. I called them back and they actually answered the phone this time.I said I need some notice to take the day off work. Couldn't you have called me a day ahead? they said they did (but they really didn't).The guy actually called me a liar and insisted they called earlier. I said I have the message on my cell phone and it was 5:30 pm tonight. Also told me they tried to deliver it the week before and didn't care that I was out of town. I told him if I had been given a delivery window, perhaps I could have planned to be home? He again said he didn't care and if I didn't take off of work tomorrow he'd send it back to Amazon. He was the most rude and insulting person I ever dealt with. I kept telling him his company needs to give a delivery window and he said no he didn't need to and that I didn't understand "freight" delivery. I told him he ought to understand people need to have a notice to take off work! I finally asked if they'd leave it at my front door while I was at work since I couldn't take off without a notice and it was too late to ask for the day off since they called me after I left work to say it was on it's way next morning. He also blammed me for living way out in Burlington, WI since his company is in Milwaukee. I said too bad Amazon doesn't contact a company in Lake Geneva or Burlington, someone who knows the area. He again said he didn't care and that I was LUCKY he was even coming to Burlington. Lucky? wait a minute, I'm the customer, I said and you ought to treat me a little decently and quit talking to me so rudely. He again said he didn't care and that I'm a liar any how. Unreal. Good luck with the delivery companies Amazon uses. Too bad no one cares how you're treated after you place the order and have to deal with the delivery company.Get more detail about Bowflex Series 7 Treadmill.
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