I received my 7 series on 1/7/2008 and the fan was completely broken off. After following the instructions by Nautilus (Bowflex) customer service I have still yet to receive (2/19/2008) even though on several occasions they have told me I should have the replacement in a week. Well after several phone calls since then and many frustrations I have still yet to find out when I will receive the replacement. The product itself is a good machine that does what it was meant to do. It is heavy but two people should be able to get the set up done.
2/25/2008 Update: Finally resolved the broken fan problem. I had to disassemble the entire console and replace the broken fan, took about 30 minutes. I should not even had bothered getting the replacement fan because it is absolutely useless.Get more detail about Bowflex Series 7 Treadmill.
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